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SunTrust Bank Customer Service

The SunTrust Bank Customer Service department has received the best reviews and rating for its readiness in providing assistance to its customers whenever they need any help. The employees of the bank’s customer service perform their jobs adeptly in order to keep customers satisfied all the time. The customer service representative is available at all hours of the week, to provide assistance and guide the customers appropriately. If the customers have any complaints or queries regarding the bank’s services, or want to procure information on various products and services provided by the bank, they can contact SunTrust Bank Customer Service representative on the various phone numbers provided in this article. We have also provided the various mailing and payment address along with the email id meant for the customer’s complaints and suggestions.

SunTrust Bank Customer Service Number

The customers can reach the bank’s customer service in three different ways i.e. through its telephone numbers, email or by sending a mail. The SunTrust Bank 24 hour Customer Service number is 800.SUNTRUST (800.786.8787).
The phone numbers for various banking categories like personal, wealth management, commercial corporate and institutional including the SunTrust Bank Business Customer Service numbers are provided below for your convenience.

CATEGORIESPHONE NUMBER
Online Banking, PC Banking, Bill Pay, Online Cash Manager and Mobile Banking800.382.3232
Commercial Banking Service Center & Corporate Credit Solutions866.476.1460
Loss Mitigation, Bankruptcy Filings, Real-Estate Owned (REO) and Short Sale Inquiries800.443.1032
New or Existing Mortgages800.634.7928
Client Services - Florida and Tennessee866.448.6394
Client Services - All other states866.448.6392
Business Customer Service800.752.2515
Report Checking Account Fraud800.447.8994
Lost or Stolen Card800.786.8787 Option 6
Directory Assistance800.786.8787 Option 3
International Toll Free800.ST.TRAVEL (800.7887.2835)
Credit Bureau Disputes877.596.5407
Private Wealth Management 866.495.5416
Insurance866.223.1499
Foreign Exchange800.494.9782
Wire Transfers800.947.3786
Loan Servicing888.461.8862

On dialing the Customer Service number for SunTrust Bank, the customers will receive an immediate response and will be directed by the consultant appropriately. Customers can also email their complaints and feedback on the email address reportfraud@suntrust.com. They can also fill a form online available on the bank’s website.

SunTrust Bank Customer Service Address

The various SunTrust Bank Customer Service address are provided below. Customers can send a mail to SunTrust bank with their comments, queries and complaints related to personal banking on the mailing address provided below.

SunTrust Bank
P.O. Box 85024
Richmond, VA 23285-5024

For Small Business banking, Wealth Management and Commercial Corporate and Institutional related complaints and feedback, customers can send a mail to the following address:

SunTrust Bank
GA-Atlanta-0795
P.O. Box 4418
Atlanta, GA 30302-4418

Customers can also mail their savings, checking and money market deposits to the following address. They are requested to send their name and account number or a deposit slip.

For making Deposits:
SunTrust Bank, Special Handling
VA-RIC-9292
P.O. Box 27572
Richmond, VA 23261-7572
For making payment:
Access 3 payment address
SunTrust Bank
P. O. Box 791274
Baltimore MD 21279-1274



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