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Home » Banks in USA » Citibank » CitiMortgage » Payment

CitiMortgage Payment

Making mortgage payments with Citibank is the most secure and hassle free procedure for the customers. The CitiMortgage Payment solutions offered by the bank are available in a number of options and the customers are at freedom to choose whichever suits them best. The payment methods are easy and simple keeping in mind the customer’s comfort. One can make CitiMortgage payment through:

Online Mortgage Payment: Through Citibank online, by visiting the website and carrying out the procedure mentioned.

By Phone: Customers can call on the phone number and ask for assistance in paying off their CitiMortgage.

By Mail: The Mortgage payment can be mailed on the Citibank mailing address. One can also make a CitiMortgage overnight payment.

By Credit Card: By linking their mortgage to Citibank Debit card, ATM card or Credit Card, customers can make CitiMortgage payment by credit card.

CitiMortgage payment programs help the customers in maintaining a good payment history. Customers should go by the principle of making payments before the due date. If in case, they get late in making the payment within the specified grace period, then they have an option of a payment deferment or extension of the due date, for which they have to speak to the Citibank loan consultant.

CitiMortgage Payment Online

The online mortgage payment option is by far the most convenient and easy method for the customers. It easier to make payments and customers can also access their account information through CitiMortgage Online. Here are the simple stepwise methods one should follow for making online mortgage payment.

1. Login to the CitiMortgage website.


2. To enable online access to your account, select the "Enroll for Account Access" option on the site. They will ask for some information regarding your email address, loan number, Zip, State and the last four digits of the Social Security Number. Then the username and password will be asked for and after the security questions are answered, you can select "enroll" option.

3. Login to your CitiMortgage account and you can view all account information there like loan summary, tax and insurance, statements etc.

4. Select the “Make a Payment” option and you are good to go.

Customers also have the option of automatic reduction of their payment from their checking or savings account in order to make a Citibank mortgage payment. There are other options such as the Biweekly Advantage Plan with the help of which, customers can payoff their mortgage earlier with no extra costs.

CitiMortgage Payment Address

Customers can mail their CitiMortgage payment through regular mail and through overnight delivery service. For sending the payment through regular mail, customers are required to send it with or without a coupon and most importantly write their loan number on the check. The payment address is different for different locations. So if the customers reside in Iowa, Alaska, Alabama or other places, they can send a mail on the below mentioned mailing address:

CitiMortgage, Inc.
PO Box 689196
Des Moines, IA 50368-9196

Residents of Delaware, Georgia, New York and other states can send a mail on this mailing address:

CitiMortgage, Inc.
PO Box 183040
Columbus, OH 43218-3040

A resident of Florida, California, Hawaii, Arizona, Utah, Guam and Nevada should send a mail on the below mentioned address:

CitiMortgage, Inc.
PO Box 6006
The Lakes, NV 88901-6006

Customers can also send an overnight payment on the address:

CitiMortgage, Inc.
4740 121st Street
Urbandale, IA 50323-2402

CitiMortgage Payment Phone Number

If the customers have any questions or need any further info on CitiMortgage payment, then the Citibank customer service center will make all arrangements to provide them with the solution as soon as possible. They can contact on the phone number 1-800-248-4638 and talk to the mortgage consultant. If they have any question regarding making payment by mail, they can call the help line number 1-800-283-7918. One needs to check if the CitiMortgage phone number is available on a holiday or not. They can file their complaints to the CitiMortgage research department for immediate action.

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