Citibank offers a wide variety of products and services to its customers through its operating branches which are spread round the globe. The bank has its operations in various countries like India, Singapore, Philippines, USA, Malaysia and UK, to name a few. The various services on offer through the bank include checking accounts, savings accounts, credit cards, debit cards, loans, mortgages, CDs, Line of Credits, VISA cards, services like ready cash etc.
The bank offers various ways to its customers to apply for these products along with dedicated customer service in case they need to check their application status. You can apply For the services provided by the citibank in any one of the following ways:
1. By visiting a nearby branch.
2. By visiting the website of the bank and applying online.
3. By contacting the customer service center.
4. By filling the contact form available on the website for inquiries.
Before making any application, you must make sure to keep all the required documents ready for the same at the time of application. For more information about documents required, customers can call the dedicated Citibank customer service center at any hour of the day.
Once application is made successfully, customers can check the their application status for the product they applied for by calling on the dedicated contact numbers given in table below or by login in their account on the official website of the Bank. For your reference, we are providing you with many phone numbers which may be useful in your process of status tracking.
Citibank Application Status Phone Number
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| S.No | Products Applied for | What is needed | Contact Number | Timings |
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| 1. | Checking, Savings or CDs | Reference Number | 1-800-745-1534
(Choose option 1) | Mon-Fri: 8AM - 8PM CST |
| 2. | Credit Card | | 1-888-201-4523 | Mon-Fri: 8AM to 8PM ET
Sat: 9AM to 6PM ET |
| 3. | Home Equity Lines & Loans | Loan ID number,
Date of Birth,
Last 4 digits of your SSN. | 1-877-362-9100 | Mon-Fri: 9AM to 9PM ET
Sat: 10AM to 1PM ET |
| 4. | Checking Plus (variable rate)
Personal Loan | Reference Number | 1-800-745-1534
(Choose option 1) | Mon-Fri: 7AM to 10PM ET
Sat: 8AM to 4:30PM ET |
| 5. | CitiFlex Line of Credit | Reference number | 1-888-201-4523
(Choose English/Spanish)
(Choose option 3) | Mon-Fri: 8AM to 8PM ET |
| 6. | Student Loans | Account Number | 1-800-967-2400
Option 2 consolidation loans;
Option 3 New Federal, Private Loans | Mon-Fri: 8AM to 11PM ET |
| 7. | CitiMortgage | Loan Number,
Borrower Name,
Property Address | 1-800-MORTGAGE
(1-800-667-8424)
(Choose option 2) | Mon-Fri: 8AM to 8PM ET |
To check application status of any other product or to find more about various Citibank products on offer in its various branch locations, customers can contact the general customer service number of the bank or can walk in a nearby Citibank branch location of their vicinity. One can even inquiry for application status on smartphones like blackberry or android using the Citibank mobile banking services.
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