Capital One Auto Finance
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Capital One Auto Finance

Capital One Auto Finance is a subsidiary of Capital One Financial Corporation and is having its headquarters in Plano, Texas. The company became the largest Internet Auto Lender after buying PeopleFirst and also it figures as one of the top USA auto lenders. Previously, the company sold auto loans only through direct mail and auto dealerships.

Capital One Auto Finance offers various types of auto loans for new and used vehicles. All these loans are available at very competitive interest rates and are bundled with customized benefits. The benefits include no prepayment fees, low APR, free auto refinance quote online, no documentation fee, etc. Capital One Auto Finance is also one of the largest bad credit auto loan lenders in the country. The company also has one of the leading companies named Carmax as their dealers which have Wells Fargo Bank as one of its financers. The various types of auto loans available with COAF are:

1. New Car Loans
2. Used Car Loans
3. Auto Refinance
4. Auto Buying

Capital One Auto Finance Online

Customers can apply for any of the above state auto loans online without taking strain to visit an office or branch and get a quote in as little as 15 minutes which is followed by the issuance of a blank check which customers can use as cash to pay to the auto dealers. Borrowers can sign in to their account on login page after enrolling for online banking and can manage their auto loan accounts and can set up automatic payments. They can also check their loan application status online and can make request for Blank Check along with viewing their payoff balance and recent payment history and the process to change due date.

Capital One Auto Finance also gives bright career opportunities to the talented people by providing various job openings in various locations like US, UK, Canada etc. For the same, refer to our Capital One Career page.

Capital One Auto Finance Application Process

Customers should check the basic qualifications criteria including minimum credit score requirements associated with different loan programs to make sure they fulfill the eligibility criteria and their loans can be approves easily. Basic requirements to qualify for Capital One Auto Finance Blank Check Program are:
  • Minimum loan amount must be $7,500 (loan to value).
  • If a used vehicle is being financed, it must not be older than 7 years or 70,000 miles.
  • No commercial vehicles, motorcycle or recreational vehicles are financed.
  • No finance for vehicles purchased from independent used card dealers, auto brokers and individuals.
Once the approval of loan is done, it is easy for the borrowers to review their loan offer instantly online and then Capital One send a Blank Check with customers’ name and address printed on it. Also customers must know that Capital One finances new and used cars, light trucks, minivans and SUVs for personal use. The company doesn’t finance Oldsmobile, Daewoo or Isuzu vehicles. Also the company finances for auto or cars purchased from select authorized dealers listed on their Dealer Locator only. The maximum loan amount is $40,000 for new vehicles and $30,000 for used vehicles.

The dealers can also go through the website to study the guidelines set for them for the Blank Checks which includes that the company does not finance Gap Insurance Policies and also the clause for extended warranty.

Capital One Auto Finance Loan Rates

Capital One offers very competitive interest rates on its various auto loans available. A good credit score(FICO score) and history lower the APR and hence the loan borrowers can save a lot of money with Capital One Auto Loans and also can figure out if it is good or bad for them. The various Auto Loan Rates as of April 21, 2012 are given here for customers’ convenience.


Rates for New Car Loans

Rates for Used Car Loans

Rates for Auto Refinance

36 Months2.99%3.99%3.69%
48 or 60 Months3.39%4.09%4.19%
66 or 72 Months3.99%5.09%4.19%

Capital One Auto Finance Payment

Checks, stamps, envelops are things of past; this is modern time and now make your loan payment online. You can pay your bills by mailing checks at the payment address or online using the bill pay service of the bank. Also you can set up the automatic payments options and also there is no prepayment penalty with Capital One Auto Finance. One can also check for other payment options like western money quick collect to make a payment. Also one can contact the bank for plans like skip a payment and deferred payments etc.

Capital One Auto Finance Loan Calculator

Capital One Auto Finance provides the loan seekers with various tools in form of auto loan calculators on their website to guide them through their auto buying and auto finance decisions. Customers can check the various calculators available on the website of the company to find the one which may help them the best. Borrowers can also calculate their monthly payment and loan amount using these calculators.

Capital One Auto Finance Customer Service

Capital One Auto Finance cares for its customers. It understands the fact that taking a loan is not a simple thing and customers can get confused or can face problems in taking a decision. The customer service center of the company has dedicated and talented representatives and executives who are ready to help loan seekers 24 hours in case of any query, or they want to lodge complaints, check opinions or even if they need to gather information on various products and loan rates.

Customers can also make enquiries for various auto loan related queries like consolidation, skipping a payment, deferred payments etc. They can also check various forums to find out various news about customer service center and check its reviews and ratings and also if there is any issue or dispute over its services when its not working. One can also browse the FAQ section on the official website to find answers to common questions like deferment and loan term extension, down payment required, grace period, etc. Borrowers should be aware of various scams like hardship program which is not run by the company.

Various phone numbers, email related to auto loans are given here for customers help. Customers can call on these contact numbers from Monday – Friday : 9 a.m. - 9 p.m. ET for quality assistance.

For Existing Auto Loan call (24-hour automated service): 1-800-946-0332
For Loss Payee Clause or Lienholder Clause: 800-946-0332
Fax number: 888-505-9402

Capital One Auto Finance Payoff Address

For Existing Auto Loan Payoff:
Capital One Auto Finance
P.O. Box 60511
City of Industry,
CA 91716
Overnight Payoff Address:
Attn: Payment Processing
2525 Corporate Place
2nd floor Suite #250
Monterey Park, CA 91754
Recent Application Correspondence:
Capital One Auto Finance
Attn: Loan Originations
3905 N. Dallas Pkwy
Plano, TX 75093

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