NatWest Bank
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NatWest Bank

NatWest Bank Key Facts

Bank NameNational Westminster Bank Plc
Year of Establishment1968
ChairmanSir Philip Hampton
London EC2M 3UR
Area of OperationWorldwide
Number of Employees33,300
NatWest is the abbreviation for the National Westminster Bank Plc, which is a division of The Royal Bank of Scotland Group Plc since the year 2000. NatWest is the largest retail as well as commercial bank in the United Kingdom while in terms of value of assets, The Royal Bank of Scotland Group (RBS) occupies the second place in the world rankings.

NatWest has a wide network of more than 1600 branches throughout the Great Britain. The bank has 3400 cash machines spanning across the entire kingdom. NatWest Bank has over 0.85 million small business accounts and 7.5 million personal customers.

History of NatWest Bank

The bank was instituted in the year 1968 post the unification of the Westminster Bank (instituted in the year 1834 as London County and Westminster Bank) and the National Provincial Bank (instituted in the year 1833 as the National Provincial Bank of England).

The unified bank, having more than 3600 branches, pioneered numerous services like Access, the first credit card offered by the bank, in 1972 and Servicetills, computer-linked cash dispensers, in the year 1976. Deregulation in the 1980s prompted the National Westminster Bank to diversify in the business of securities. The merchant bank of the group, the County Bank, was responsible for the acquisition of the jobbing and stock-broking firms which eventually led to the conception of the NatWest Investment Bank. In the meantime, international banking services to firms having huge turnovers and giving large charges to the state as well as the expansion of banking activities to newer areas like Europe, USA and East Asia were taken care of by the International Banking Division of NatWest Bank.

NatWest Bank Online

NatWest Bank provides online banking, round the clock to its customers through which they can do funds transfer and can carry on with an array of other services. The bank also has a unique service in name of Action line telephone services using which one can take the banking on his smart phone. The online banking also provides a bank branch locator to the customer which he/she can use in order to know about the branch nearest to his/her house along with the opening times of that branch. It must be noted that the international funds transfer requires a special code named Swift Code, details of which can be obtained from subsequent pages.

NatWest Careers

With the growth of the bank’s operations, the scope for career advancement for employees and hiring of prospective candidates by NatWest has grown proportionally. Recruitment data for prospective candidates and information for existing employees to find about particular benefits, training and jobs within the firm can be found out on our page of NatWest Careers.

NatWest Customer Service

In line with its slogan of helpful banking, NatWest Bank has a multi-pronged approach to customer service in order to resolve customer queries, complaints and problems to the earliest and to the satisfaction of the customer. Customers can call up on the customer service contact number 0800 88 11 77 of the bank, make an online complaint on the website of the bank or post their query to the mailing address of the bank. One can get the customer service phone numbers and address on the customer service page of our site.


Last Updated On: 2012/05/13

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