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CIMB Mobile Banking

Technology has made banking activities much smoother, easier and convenient. Mobile Banking is one of them. Mobile Banking has become quite popular today especially in this fast paced life where nobody is able to spare time for going to the bank and standing in long queues for hours. CIMB Bank Mobile Banking has made it possible for the customers to access all the banking activities through their phone and manage their finances anytime and from anywhere in the world.

Customers also have access to e-statements and can keep a track of their account balances and payments. CIMB Mobile Banking can be accessed through blackberry and android phones. CIMB Bank has come out with a new application know as My Mobile which enables you to transfer funds from your bank account to the beneficiary’s account using the beneficiary’s mobile number.

Following are the types of services that are offered by CIMB Mobile Banking:
  • Account Inquiry
  • Transaction History
  • Fund Transfer to Own CIMB Account
  • Bill Payment
  • Mobile Reload
  • Mobile to Mobile Fund Transfer

CIMB Mobile Banking Application

Only CIMB ATM/Credit card holders and CIMB click users are eligible for the registration of Mobile Banking with CIMB. Customers can login to the link with their user ID and log-in password and register themselves by entering a 6 digit PIN. Apart from that they can also go to the nearest CIMB Bank ATM and subscribe for CIMB Clicks Mobile Banking. Once the Mobile Banking registration is done customers will receive a notification through SMS about them being successfully registered with My Mobile. After this, customers are required to follow the instructions given in the SMS or dial USSD short code *500*888# to access My Mobile and enjoy banking services.

Transaction Limit for Mobile Banking
ServicesTransaction Limit
Funds TransferRM5,000.00
Prepaid Top upRM500.00
Bills PaymentRM30,000.00
Foreign Telegraphic TransferRM10,000.00

CIMB Mobile Banking Download

My Mobile application is available only in Malaysia. The Mobile Banking software can be downloaded in all the mobile phones which are 3G/GPRS/EDGE enabled and have the java spec of MIDP2.0 or above. No charges will be levied for downloading the software. However, the operating charges of 3G/GPRS of the telecom provider are applicable. It takes less than five minutes to download the application. However, it can take more time depending upon the speed of the telecom service provider. Customers should note that a service charge of RM0.30 for up to two minutes will be levied by Telco. This period is referred to as the First Session and if the session does not expire within 30 seconds then there will be no charge up to an additional two minutes for the Second Session. Given below are the names of the mobile phone models where the customer can use mobile banking

ManufacturerHand Phone Models
NokiaN97,N95, N93, N93i, N91, N90, N82, N81,N80, N78, N77, N76, N73, N70,
E90 (External screen), E71, E66, E61i, E61, E50, 7373, 6680, 6630, 6300,
6210 Navigator, 6120, 6110 (Navigator), 5700, 5300, 3250
Express Music: 5800, 5730, 5530, 5230, 5130
Sony EricssonZ770i, Z710i, Z610i, Z558i, Z550i, W910i, W900i, W890i, W880i, W850i, W710i, W660i,
W610i, W580i, W550i, W380i, K850i, K810i, K800i, K770i, K660i, K630i, K618i, K610i, K550i, K530i, S500i, G502
SamsungSGH - F330, SGH-L760, SGH - J750, i600, i780, i900
O2Atom Life
HTCTouch, Touch Diamond, Snap
BlackberryCurve 8300, Curve 8310, Bold 9000, Curve 8900, Storm 9500
ToshibaPortege G710, Portege G810, Portege G910

CIMB Mobile Banking Customer Care

For any query regarding My Mobile application, mobile banking or anything else related to mobile banking, the customers can dial the hotline number 1-300-880-900 and people outside Malaysia have to dial (+603) 2295 6100 and get assisted by the customer service representatives. They can also send an email to In addition to this they can send a mail at the below mentioned mailing address:

CIMB Bank call center
10th floor, menara atlas,
plaza pantai No. 5,
Jalan 4/83a, off Jalan Pantai Baru,
59200 Kuala Lumpur

Customer Service
CIMB Clicks
Debit Card
Prime Plan
Mobile Banking
CIMB Bank Accounts
Current Account
Fixed Deposit
Saving Account
Investment Account
CIMB Loans
Auto Finance
Express Cash
Personal Loan
Home Loan
CIMB Bank Credit Card
Enrich Card
World Card
Petronas Credit Card
Credit Card Application
Credit Card Balance Transfer
Credit Card Customer Service